Michael Phillips

Mike brings over 12 years of combined business process outsourcing (BPO) and recruitment business process (RPO) experience supporting clients in a wide number of industries such as trucking and logistics, healthcare, insurance, manufacturing, fast-food and payroll. He has also lead building and expansion of offshore teams to support many clients such as Amazon, CarePress and Covenant Transport. His specialty is building and streamlining processes to allow teams to drive towards and surpass key performance indicators (KPIs), aiding with client expansion and grown. Being a six-sigma (6σ) green belt holder, he also focuses on identifying and eliminating defects/waste within current processes to allow for the highest level of possible efficiency.

Q: What’s your favorite board game?

Mike is a self-proclaimed monopoly champion and is always ready to throw down for a game of monopoly.

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